MC8 · Tools · Microsoft Teams
AI Integration for Microsoft Teams
Microsoft Teams is the communication hub for enterprise organisations running on the Microsoft stack. We add AI capabilities that make Teams more productive — building intelligent bots that answer questions from your knowledge base, automating meeting documentation, routing requests intelligently, and connecting Teams to your business workflows through AI-powered automation.
What we build with Microsoft Teams
Enterprise IT: AI bot handles employee IT support requests in Teams
HR: AI bot answers employee questions from HR policies and documentation
Sales: AI summarises CRM updates and deal changes in Teams channels
Operations: AI routes incoming requests and generates status reports in Teams
Common questions
Does Microsoft Copilot for Teams cover most use cases?
Microsoft Copilot for Teams covers standard use cases well. Custom AI adds value for proprietary knowledge base integration, custom routing logic, and connections to non-Microsoft business systems.
How do we build a custom AI bot for Teams?
Via Microsoft Bot Framework and Teams API. We build the bot logic, integrate your AI model and knowledge base, and deploy within your Azure environment for compliance.
Can custom AI integrate with our SharePoint knowledge base?
Yes. We build RAG (retrieval-augmented generation) systems that use your SharePoint content as the knowledge source for AI answers in Teams.
What's the implementation timeline for Teams AI?
A simple AI bot takes 2–3 weeks. Enterprise implementations with SharePoint integration and compliance requirements take 4–8 weeks.
Want to integrate Microsoft Teams into your business?
Start with the assessment. We will tell you if Microsoft Teams is the right fit.
Take the Assessment →